Lucent Technologies 555-233-115 Benutzerhandbuch
DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r
Upgrades and Additions for R8r
555-233-115
Issue 1
April 2000
Glossary and Abbreviations
GL-18
direct agent
A feature, accessed only via ASAI, that allows a call to be placed in a split queue but routed only to
a specific agent in that split. The call receives normal ACD call treatment (for example,
announcements) and is measured as an ACD call while ensuring that a particular agent answers.
a specific agent in that split. The call receives normal ACD call treatment (for example,
announcements) and is measured as an ACD call while ensuring that a particular agent answers.
Direct Extension Selection (DXS)
A feature on an attendant console that allows an attendant direct access to voice terminals by
pressing a group-select button and a DXS button.
pressing a group-select button and a DXS button.
Direct Inward Dialing (DID)
A feature that allows an incoming call from the public network (not FX or WATS) to reach a specific
telephone without attendant assistance.
telephone without attendant assistance.
Direct Inward Dialing (DID) trunk
An incoming trunk used for dialing directly from the public network into a communications system
without help from the attendant.
without help from the attendant.
disk drive
An electromechanical device that stores data on and retrieves data from one or more disks.
distributed communications system (DCS)
A network configuration linking two or more communications systems in such a way that selected
features appear to operate as if the network were one system.
features appear to operate as if the network were one system.
DIVA
Data In/Voice Answer
DLC
Data line circuit
DLDM
Data-line data module
DMI
Digital-multiplexed interface
DND
Do not disturb
DNIS
Dialed-Number Identification Service
DOD
Direct Outward Dialing
domain
VDNs, ACD splits, and stations. The VDN domain is used for active-notification associations. The
ACD-split domain is for active-notification associations and domain-control associations. The
station domain is used for the domain-control associations.
ACD-split domain is for active-notification associations and domain-control associations. The
station domain is used for the domain-control associations.
domain-control association
A
Third Party Domain Control Request capability initiates a unique CRV/link number combination,
which is referred to as a domain-control association.
domain-controlled split
A split for which
Third Party Domain Control request has been accepted. A domain-controlled split
provides an event report for logout.