Infocus INF7021/INF8021 Benutzerhandbuch

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INF7021/INF8021 Hardware Guide
Keypad and/or mouse is not working •  Make sure the batteries are installed in the proper orientation and are not dead.
•  Press the Connect button on the bottom of the keypad.
•  Verify the USB adapter is installed into the monitor's USB port.
•  Verify that the Keyboard Control setting in the Advanced Option OSD menu is set to 
Unlock.
Audio noise
•  If using external speakers, verify that "Analog Audio Out" within the Audio>Advanced 
Audio submenu, is set to Variable.
•  If using external speakers, verify that "TV speaker" within the Audio menu, is set to Off.
•  Noise can occur when infrared communication equipment (for example, infrared cord-
less headphones) is used near the monitor. Move the infrared communication equip-
ment away from the monitor to eliminate the noise. 
No sound
•  If using the supplied speakers, verify that the speakers are connected properly and that 
the speaker's power switch is turned on.
•  If the speakers or an external sound system is not being used, verify that the Speaker 
setting in the OSD Audio menu is set to Internal.
•  If using an external source, such as component, verify that an audio cable is correctly 
installed between the device and the monitor.
•  Using the remote, verify the volume is turned up enough and not muted.
•  If using the Mondopad software, verify that the volume is not muted in the application. 
(Look at the speaker icon in the upper right-hand corner of the Mondopad software.)
•  If playing a video, verify the playback has not been paused and that the video’s audio 
has not been muted.
•  An HDMI
®
 1.3 (or higher) source and source device is required to hear audio via the 
HDMI cable.
Video camera is not in focus
•  Verify that the plastic protecting the camera lens has been removed.
LED Indicators
Front LED
(near IR sensor)
PC LED 
(back of the monitor)
Solution
Off
Off
•  The monitor is powered off. Press the Power button on the remote or 
keypad. If that does not work: 1) verify the power cord is properly con-
nected to the power outlet and to the monitor; 2)verify that the power 
switch on the back of the unit is turned on; 3) plug another electrical de-
vice to the power outlet to verify that the outlet is supplying the proper 
voltage.
Off
Blinking Green
•  The monitor is in standby mode. Press the Power button on the remote 
or keypad.
White
Green
•  The monitor is powered on.
Orange
n/a
•  Contact InFocus Support at www.infocus.com/support.
For Additional Troubleshooting Support, please contact:
InFocus Corporation
Technical Support