Cisco Systems 815 Benutzerhandbuch

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Cisco 815 Integrated Services Router Hardware Installation Guide
OL-9558-01
Chapter 3      Troubleshooting
Problem Solving
Example
Below is an example of the show diag command:
815# show diag
Slot 0:
        C815 1FE 4ESW CM Mainboard Port adapter, 6 ports
        Port adapter is analyzed 
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware Revision        : 5.0
        PCB Serial Number        : FOC09250KK8
        Part Number              : 73-7546-05
        Board Revision           : A0
        Fab Version              : 04
        Product (FRU) Number     : Unknown
        Version Identifier       : 
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 05 14 41 05 00 C1 8B 46 4F 43 30 39 32
          0x10: 35 30 4B 4B 38 82 49 1D 7A 05 42 41 30 02 04 FF
          0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Router boots, but the 
console screen is frozen.
Make sure that the console cable is securely connected to the router 
and to the PC or terminal.
Verify that the parameters for your terminal are set to the following:
9600 baud
8 data bits
No parity generated or checked
1 stop bit
Router powers on and boots 
only when a particular WIC 
is removed from the router.
Confirm that the Cisco IOS software version installed in the router 
supports the WIC. The 
 lists the software requirements for each card.
The router might be overheating. Contact your Cisco reseller.
Router powers on and boots 
only when a particular cable 
is disconnected.
There might be a problem with the WIC or with the card cables. Consult 
your Cisco reseller for warranty information.
Table 3-2
Troubleshooting WICs (continued)
Symptom
Possible Cause(s)