Sterling 1200 Benutzerhandbuch

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BJ5-615 0Appendix 57 
of 
85 
 
Appendix 
A-1  Returned Material Policy 
 
Credit Returns 
Prior to the return of any material, authorization must be given by the manufacturer.  A 
RMA number will be assigned for the equipment to be returned. 
Reason for requesting the return must be given. 
All returned material purchased from the manufacturer is subject to 15% (75.00 minimum) 
restocking charge. 
All returns are to be shipped prepaid. 
The invoice number and date or purchase order number and date must supplied. 
No credit will be issued for material that is not within the manufacture’s warranty period 
and/or in new and unused condition, suitable for resale. 
 
Warranty Returns 
Prior to the return of any material, authorization must be given by the manufacturer.  A 
RMA number will be assigned for the equipment to be returned. 
Reason for requesting the return must be given. 
All returns are to be shipped prepaid. 
The invoice number and date or purchase order number and date must supplied. 
After inspecting the material, a replacement or credit will be given, at the manufacturer’s 
discretion, if the item is found to be defective in materials or workmanship.  Purchased  
components are covered under their specified warranty terms.