Samsung FTQ387 Benutzerhandbuch

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2_ Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Oven not clean after 
a self-cleaning cycle
The oven controls were not set 
correctly.
See the section on self-cleaning on page 
39.
The oven was heavily soiled.
Wipe up heavy spillovers before starting 
the self-cleaning cycle. Heavily soiled 
ovens may need to self-clean again or for 
a longer period of time.
Steam from the vent When using the convection 
feature, it is normal to see steam 
coming out of the oven vent.
This is normal.
As the number of racks or amount 
of food being cooked increases, 
the amount of visible steam will 
increase.
Burning or oily odor 
emitting from the 
vent
This is normal in a new oven and 
will disappear in time.
To speed the process, set a self-cleaning 
cycle for a minimum of 3 hours.
See the section on self-cleaning on page 
39.
Strong odor
An odor from the insulation around 
the inside of the oven is normal 
for the first few times the oven is 
used.
This is temporary.
Fan noise
A convection fan may automatically 
turn on and off.
This is normal.
Oven racks are 
difficult to slide.
The shiny, silver-colored racks 
were cleaned in a self-cleaning 
cycle.
Apply a small amount of vegetable oil to 
a paper towel and wipe the edges of the 
oven racks with the paper towel.
Display goes blank. A fuse in your home may be blown 
or the circuit breaker tripped.
Replace the fuse or reset the circuit 
breaker.
Display flashes.
There was a power failure.
Reset the clock.
Drawer does not 
slide smoothly or 
drags.
The drawer is out of alignment.
Fully extend the drawer and push it all the 
way in. See the page 47.
The drawer is over-loaded or the 
load is unbalanced.
Reduce weight. Redistribute drawer 
contents.
Warming drawer will 
not work.
A fuse in your home may be blown 
or the circuit breaker tripped.
Replace the fuse or reset the circuit 
breaker.
The controls are not set correctly.
See the chapter on using the warming 
drawer on page 17.
Excessive 
condensation in the 
drawer
There is liquid present in the 
drawer.
Remove the liquid.
Uncovered foods.
Cover food with a lid or aluminum foil.
The temperature is set too high.
Adjust the temperature to a lower setting.
Food dries out in 
the warming drawer.
Moisture is escaping.
Cover food with a lid or aluminum foil.
The drawer is not fully closed.
Push the drawer in until the latch engages.