VIZIO P502ui-B1E Benutzerhandbuch

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The remote is not responding.
•  Make sure the batteries are properly inserted matching 
the - and + symbols.
•  Replace the batteries with fresh ones.
The TV displays “No Signal.”
•  Press the INPUT button on the remote control to select a 
different input source.
•  If you are using cable TV or antenna connected directly 
to the TV, scan for channels. See 
There is no power.
•  Ensure the TV is plugged into a working electrical outlet.
•  Ensure the power cable is securely attached to the TV.
•  Press the Power/Standby button on the remote or on 
the back of the TV to turn the TV on. 
The power is on, but there is no image on the screen.
•  Ensure all cables are securely attached to the TV.
•  Ensure all devices are connected correctly. Devices 
differ; see your device’s user manual for details.
•  Adjust Brightness, Contrast, or Backlight. See 
•  Press the INPUT button on the remote to select a 
different input source. 
There is no sound.
•  Press Volume Up on the remote control.
•  Press the MUTE button on the remote to ensure mute is off.
•  Check the audio settings. See 
•  Check the audio connections of external devices 
(Blu-ray player, game console, cable/satellite box) that 
are connected to the TV.
•  If you are using an antenna, the signal strength of the 
channel may be low. Ensure your antenna is connected 
securely to the TV and move the antenna around the 
room or close to a window for the best signal.
The sound is flat or dialog is not audible.
•  Turn off Sound Leveling. See 
The colors on the TV don’t look right.
•  Adjust the Color and Tint settings in the Picture menu. 
See 
•  Select a pre-set picture mode. See 
Settings on page 25. VIZIO recommends selecting 
Calibrated. 
•  Check all cables to ensure they are securely attached. 
The buttons on the remote aren’t working.
•  Ensure you are only pressing one button at a time.
•  Point the remote directly at the TV when pressing a button.
•  Replace the remote batteries with new ones. See 
The image quality is not good.
•  For the best image quality, view high-definition 
programs using digital sources. Connect your devices 
with HDMI cables.
•  If you are using an antenna, the signal strength of the 
channel may be low. Ensure your antenna is connected 
securely to the TV and move the antenna around the 
room or close to a window for the best signal. 
The picture is distorted.
•  Move the TV away from electrical appliances, cars, and 
fluorescent lights.
•  Ensure all cables are securely attached. 
The display image does not cover the entire screen.
•  If you are using TV, AV, or Component with 480i input, 
press the          button on the remote to change the 
screen mode. 
The TV has pixels (dots) that are always dark.
•  Your UHD TV is precision-manufactured using an 
extremely high level of technology. However, sometimes 
pixels may not display correctly. These types of 
occurrences are inherent to this type of product and do 
not constitute a defective product.  
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