Citizen Systems clp-521z Benutzerhandbuch

40

Indication

The LED do not light
up when printer power
is connected.

Paper is feeding, but
nothing is printed.

The  printer  is  not
printing neatly.

Corrective action

1) Insert the plug of the power cord

correctly in the electric outlet.

2) Insert the connector of the power

cord correctly into the power inlet of
the printer.

3) Replace the power cord. Consult with

the  dealer  where  the  printer  was
purchased to make sure you obtain a
cord made especially for the printer.
Note: Do not use any power cord
except one made especially for the
printer.

4) Check to make sure power is supplied

to  the  outlet.  If  there  are  any
problems, make sure power is supplied
to the building. Or find out if a power
failure has occurred.

5) If necessary, replace the main fuse in

the building’s fuse box, and reset the
main  breaker.  Ask  a  qualified
s e r v i c e m a n   to   c a r r y   o u t   t h e
replacement.

1) If it is dirty, remove the dirt with the

attached head cleaner.
If a label is stuck to the head remove
it.
Note: Do not use a metal object to
remove a label stuck to the inside of
the printer. (This may damage the
print head.) If adhesive label material
is stuck to the print head, remove it
with  a  soft  cloth  soaked  in  ethyl
alcohol.

1) Set the appropriate printing density

using the menu or control software.

2) If it is dirty, clean it with ethyl alcohol.

If it is deformed, replace it.
Note: Consult with the dealer that
supplied the printer concerning the
replacement.

This chapter explains corrective actions taken when the printer malfunctions or when

an error message is displayed.

When the printer malfunctions during operation, take corrective action with reference

to the following table. If the corrective action does not solve the problem, consult

with the service personnel at the dealer where you purchased the printer.

Check

1) Is  the  plug  of  the  power

cord correctly inserted into
the electric outlet?

2) Is  the  connector  of  the

p owe r   c o rd   c o r re c t ly
inserted into the power inlet
of the printer?

3) Is the power cord damaged?

4) Is power supplied to the

electric outlet the printer is
connected to?

5) Is  the  main  fuse  in  the

building’s fuse box burnt
out?

1) Is the print head dirty?

Is a label stuck to the head?

1) Is the printing density too

high or too low?

2) Is the platen dirty?

Is it deformed?