Enterasys 7h4284-49 Installationsanweisungen
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Troubleshooting Checklist
Troubleshooting
4-5
4.2
TROUBLESHOOTING CHECKLIST
If the module is not working properly, refer to
for a checklist of problems, possible
causes, and recommended actions to resolve the problem.
Table 4-2
Troubleshooting Checklist
Problem
Possible Cause
Recommended Action
All LEDs are OFF. Loss of power.
, and that the host
chassis is providing power.
No Local
Management
Password screen.
Management
Password screen.
Incorrect terminal setup.
Refer to the Enterasys Matrix
DFE-Platinum Series Configuration Guide
for proper setup procedures.
DFE-Platinum Series Configuration Guide
for proper setup procedures.
Improper console cable
pinouts.
pinouts.
pinouts.
Corrupt firmware image,
or hardware fault.
or hardware fault.
If possible, attempt to download the image
to the module again. Refer to
to the module again. Refer to
for instructions to clear NVRAM.
Cannot navigate
beyond Password
screen.
beyond Password
screen.
Improper username/
password combination
entered.
password combination
entered.
If the username/password combination has
been forgotten, refer to
been forgotten, refer to
instructions on how to set the mode switch
to reset the username/password combination
to the default values.
to reset the username/password combination
to the default values.