Enterasys 5g102-06-g Installationsanweisungen
Troubleshooting Checklist
4-4
Troubleshooting
4.2
TROUBLESHOOTING CHECKLIST
If the module is not working properly, refer to
for a checklist of problems, possible
causes, and recommended actions to resolve the problem.
Table 4-2
Troubleshooting Checklist
Problem
Possible Cause
Recommended Action
All LEDs are
OFF.
OFF.
Loss of power.
Ensure that the module was installed
properly according to the installation
instructions in
properly according to the installation
instructions in
, and that the host
chassis is powered properly.
No Local
Management
Password screen.
Management
Password screen.
Baud rate is incorrectly
set.
set.
Change baud rate to the appropriate setting.
Incorrect terminal setup.
Refer to the MATRIX E5 Series Modules
Local Management User’s Guide for proper
setup procedures.
Local Management User’s Guide for proper
setup procedures.
Improper console cable
pinouts.
pinouts.
Refer to
for proper COM port
pinouts.
Corrupt firmware image,
or hardware fault.
or hardware fault.
for
instructions to clear NVRAM.
Cannot navigate
beyond Password
screen.
beyond Password
screen.
Improper Community
Names Table.
Names Table.
1. Refer to the MATRIX E5 Series Modules
Local Management User’s Guide for the
Community Names Table setup.
Community Names Table setup.
2. If the Community Names have been
forgotten, refer to
for
instructions on how to set the mode switch
to reset the Community Names to their
default values.
to reset the Community Names to their
default values.