Enterasys 6a000 Benutzerhandbuch

SmartCell 6A000 User Guide   5-1

5

TROUBLESHOOTING

This chapter provides basic troubleshooting for diagnosing and fixing problems with VLAN, emulated LANs, and 
ATM traffic congestion.

5.1

TROUBLESHOOTING IP OVER ATM 

You have configured an IP over ATM VLAN, but your network applications are not working. Use these questions and 
tests to help determine the cause of the problem.

Check for connectivity: Try pinging between end nodes and from the SmartCell 6A000 (using 

) to its end nodes. If you cannot ping, check physical connectivity (disconnected cable and so 

on).

Check IP routes and addresses. 

Use the 

 command to check the SmartCell 6A000 route table.

Are the destination addresses correct for the specified gateways? 

Are there any routing loops? 

Are one or more of the destination addresses mapped to the wrong subnet?

Use 

 (ARP server is on SmartCell 6A000) to check the local client.

Does the client have the correct IP address? 

Is the subnet correct? Is the ATM address correct?

Is the server type correct?

Check end node configurations.

Are end nodes configured correctly?

Check ARP statistics.

Use 

 (if the ARP server is on the SmartCell 6A000).

Are there entries in the table? 

Are the ATM addresses correct?

Use 

 (ARP server is not on SmartCell 6A000) to check local client’s ARP Table. 

Are there entries in the table? If not, recheck client and end node configuration.

Are the ATM addresses correct?

Check ILMI, UNI routes, and PVCs (if applicable).

If using SVCs, use 

 to check whether static UNI routes are correct and whether 

dynamic UNI routes are established and correct. If dynamic routes are incorrect or missing, try 
creating static routes instead.

If using PVCs, use 

 to check if PVCs connect the correct resources through the correct 

ports.

If using PVCs, use 

 to check if local switch clients are mapped to the correct end node 

IP addresses.