Nokia E66 Zusätzliches Handbuch
Troubleshooting
27
To check your access point proxy settings, do the
following:
following:
1
Go to your device's access point settings (not Mail for
Exchange settings).
Exchange settings).
2
Make a new access point based on the access point
being used with Mail for Exchange.
being used with Mail for Exchange.
3
Select
Options
>
Advanced settings
. There should be
two proxy settings. Delete the values in both settings
and save the new access point.
and save the new access point.
4
Set Mail for Exchange to use the new access point.
If you cannot connect, you may need to contact your
provider to get a more appropriate plan or see if there is
another access point available under your current plan
that does not use a proxy.
provider to get a more appropriate plan or see if there is
another access point available under your current plan
that does not use a proxy.
Setting heartbeat interval
The Mail for Exchange setting
Heartbeat interval
affects
battery life and connectivity. The setting applies to
Always
on
connections. A higher heartbeat interval improves
battery life.
However, a heartbeat interval that is too high may lead to
getting disconnected for a few minutes every hour. The
ideal heartbeat interval depends on a variety of factors
including Exchange server configuration, network
conditions, and network configuration.
getting disconnected for a few minutes every hour. The
ideal heartbeat interval depends on a variety of factors
including Exchange server configuration, network
conditions, and network configuration.
The heartbeat interval value that you set for your device is
used as a starting point. Normally you can leave the
default value as is. Mail for Exchange will monitor the
connection and determine the best setting for your
current environment. If you start with a value that is too
high, you may notice disconnects until Mail for Exchange
determines a proper heartbeat interval.
used as a starting point. Normally you can leave the
default value as is. Mail for Exchange will monitor the
connection and determine the best setting for your
current environment. If you start with a value that is too
high, you may notice disconnects until Mail for Exchange
determines a proper heartbeat interval.
View the
Heartbeat interval
setting to check your current
heartbeat interval. If your determined heartbeat interval is
consistently low (1-5 minutes), consider contacting your
email account provider for different connection settings,
removing the proxy from your access point, or notifying
your system administrator.
consistently low (1-5 minutes), consider contacting your
email account provider for different connection settings,
removing the proxy from your access point, or notifying
your system administrator.