Uniden tru5865 Betriebsanweisung

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

The status LED won’t illuminate when

• Make sure the AC adapter is plugged into the base and wall outlet.

the handset is placed in the base.

• Make sure the handset is properly seated in the base.
• Make sure the charging contacts on the handset and base are clean.

The audio sounds weak

• Move the handset and/or base to a different location away from metal objects 

and/or scratchy.

or appliances and try again.

• Press select/ch to help eliminate background noise.
• Make sure that you are not too far from the base.

Can’t make or receive calls.

• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Change the digital security code (See page 46).
• Make sure that you are not too far from the base.

The handset doesn’t ring or receive

• The battery pack may be weak. Charge the battery in the base unit 

a page.

for 15-20 hours.

• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Change the digital security code (See page 46).

Severe noise interference.

• Keep the handset away from microwave ovens, computers, remote control toys,

wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights, 
and electrical appliances.

• Move to another location or turn off the source of interference.

The Caller ID does not display.

• The handset was picked up before the second ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your Caller ID service is current.

“

Unavailable

” message is displayed 

• Make sure the other handset is not already in use. Both handsets cannot be 

on the LCD screen of the handset.

in talk mode at the same time.

• Place the handset for at least 5 seconds to re-register to the main base.
• Make sure the handset is not too far from the main base when trying to use.

The handset doesn’t communicate 

• Change the digital security code (See page 46).

with the base or the other handset.

• Make sure that you have registered the second handset (TXC580 only).

The second handset can’t join 

• Only one handset at a time can talk with an outside caller. To allow a different 

the conversation.

handset to talk to the caller, transfer the call to the other handset.

If you still have a problem.

• Call our customer hotline at 1-800-297-1023.

TRU5865_OM_B6  7/17/02  4:10 PM  Page 50