NorthStar 951x Betriebsanweisung

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951/952 Operator’s Manual Rev. B
Chapter 1 - Quick Start
your questions, comments, or suggestions about this manual 
to:
 service@northstarcmc.com
Service and repair
In case of an operating problem with your unit, you can con-
tact your dealer or return the unit to Northstar for diagnosis 
and repair. (You may want to back up any user-defined way-
points and routes before returning the unit for repair; see the 
Northstar 951/952 Installation Manual.) When describing an 
operating problem, be as complete and accurate as possible. Be 
sure to have your unit’s serial number and software revision 
available whenever contacting or corresponding with either 
your dealer or Northstar
.
 If you need assistance, feel free to 
call the Northstar Service Department at 978-897-6600. 
NOTE:
To prevent delays, it’s critical that you first obtain a Return Materials
Authorization (RMA) number from the Service Department before return-
ing your unit to Northstar. 
The unit is covered by a two-year limited warranty (see the 
Limited Warranty Policy at the beginning of this manual), 
which, in summary, states that if the unit is returned to North-
star by the owner or dealer during the warranty period, North-
star will repair or replace, free of charge, any part found to be 
defective due to faulty materials or workmanship, if the unit 
has been properly installed and hasn’t been abused. The only 
cost to the owner will be the one-way shipping charges and 
any associated charges that may be imposed by the dealer. 
Shipments to Northstar should be made to the following 
address:
Northstar Technologies
30 Sudbury Road
Acton, MA 01720
If you have special overnight or second-day shipping require-
ments (UPS or Federal Express), please call Northstar for turn-
around time and freight costs before shipping your unit.