LXE mx7 Verweisanleitung

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Troubleshooting AppLock 
295 
E-EQ-MX7RG-H 
 
MX7 Reference Guide 
Log 
Note: 
If a level higher than Error is selected, the status should be cleared frequently by the 
administrator. 
In addition to the three view levels the administrator can select that all status information be 
logged or turn off all status information logging completely. The system default is ‘None’; 
however to reduce registry use, the administrator may want to select ‘None’ after verifying the 
configuration. Tap the Clear button to clear the status information from the registry. 
• 
None 
• 
Error 
• 
Processing 
• 
Extended 
• 
All 
Save As 
When the 'Save As'… button is selected, a standard 'Save As' dialog screen is displayed. Specify 
the path and filename. If the filename exists, the user is prompted whether the file should be 
overwritten. If the file does not exist, it is created. 
See Also: 
Appendix C – Reference Material, sections titled AppLock Error Messages and 
AppLock Registry Settings.
 
Troubleshooting AppLock 
The mobile device won’t switch from Administration mode to end-user mode. 
• 
If the configuration is valid for one application but not the other, the switch to end-user 
mode fails. AppLock stays in Administration mode and is stopped until the Administrator 
password is entered. 
• 
If two copies of the same application are configured, but the application only allows one 
copy to run at a time, for example Microsoft Pocket Word and LXE RFTerm, the switch to 
end-user fails. AppLock stays in Administration mode and is stopped until the 
Administrator password is entered. 
The hotkey sequence needed is not allowed. What does this mean? 
When the Administrator is selecting a hotkey sequence to use when switching user modes, they 
are not allowed to enter key combinations that are reserved by installed software applications. 
LXE has validated RFTerm key combinations ONLY.  
When RFTerm is installed on the mobile device and an RFTerm restricted key sequence is 
specified as a hotkey sequence by the Administrator, the following error message is displayed in a 
message box:  
Selected hotkey is not allowed. Please reenter.  
When RFTerm is not installed on the mobile device, the RFTerm keys are not restricted from use. 
 
See Also: Appendix C – Reference Material, sections titled AppLock Error Messages and 
AppLock Registry Settings.