Ricoh 2035e Benutzerhandbuch

Troubleshooting

105

r If an error message that is not included in this section appears, turn off the

main power switch of the machine, and then turn it on again. If the message
still appears, note the content of the message and the error number (if listed
in the table), and contact your service representative. For information about
how to turn off the main power switch, see General Settings Guide.

Cannot cancel sending certain 

file(s). To confirm the result, check 

[Scanned Files Status].

Only files in waiting can be canceled. 
Files with a delivery status of suc-
cessful or other result cannot be can-
celed.

Cannot detect original size. Select 

scan size.

• Place the original correctly.

• Specify the scan size.

• When placing an original directly 

on the exposure glass, the lift-
ing/lowering action of the ADF 
triggers the automatic original 
size detection process. Lift the 
ADF by more than 30 degrees.

Cannot enter manually more than nnn 

destinations at the same time.

r “nnn” in the message represents changeable 

number.

When there are nnn or more destina-
tions for a delivery or an e-mail, split 
the destinations into two or more 
groups.

Cannot find the specified path. Please 

check the settings.

Check whether the computer name 
and the folder name for the destina-
tion are correct.

Cannot log on with the entered user 

name or password.

Make settings correctly for the user 
name and the password for the au-
thentication.

Cannot select over 30 files at the 

same time.

To deliver more than 31 stored files, 
divide the files and perform the op-
eration several times.

Cannot specify more than 500 destina-

tions at the same time.

When there are 500 or more destina-
tions for a delivery or an e-mail, split 
the destinations into two or more 
groups.

Cannot specify more than 50 folders at 

the same time.

When there are 50 or more destina-
tions for Scan to Folder, split the des-
tinations into two or more groups.