Intermec cn30 Betriebsanweisung
Chapter 4 — Maintaining the CN30 Computer
CN30 Mobile Computer User’s Manual
167
The scanner will not read the bar code label.
Make sure you aim the scanner beam so it crosses the
entire bar code label in one pass.
entire bar code label in one pass.
The angle you are scanning the bar code label may not be
working well, or you may be scanning the label “straight
on.” Try scanning the bar code label again, but vary the
scanning angle.
working well, or you may be scanning the label “straight
on.” Try scanning the bar code label again, but vary the
scanning angle.
The bar code label print quality may be poor or unread-
able. To check the quality of the bar code label, try scan-
ning a bar code label that you know will scan. Compare
the two bar code labels to see if the bar code quality is too
low. You may need to replace the label that you cannot
scan.
able. To check the quality of the bar code label, try scan-
ning a bar code label that you know will scan. Compare
the two bar code labels to see if the bar code quality is too
low. You may need to replace the label that you cannot
scan.
Make sure the bar code symbology you are scanning is
enabled. Use the Intermec Settings applet to check the
symbologies. On the Data Collection option, expand the
Symbologies option beneath each of the devices listed
(scanner, virtual wedge) to see what symbologies has a
check mark. If there is no check mark, then the bar code
symbology is disabled. Check the symbology to enable it,
then try scanning the bar code label again.
enabled. Use the Intermec Settings applet to check the
symbologies. On the Data Collection option, expand the
Symbologies option beneath each of the devices listed
(scanner, virtual wedge) to see what symbologies has a
check mark. If there is no check mark, then the bar code
symbology is disabled. Check the symbology to enable it,
then try scanning the bar code label again.
Make sure that the application you are running on the
CN30 Computer is expecting input from a bar code. You
may need to type this information instead of scanning it.
CN30 Computer is expecting input from a bar code. You
may need to type this information instead of scanning it.
The scanner does not read the bar code labels quickly, or
the scanning beam seems to be faint or obscured.
the scanning beam seems to be faint or obscured.
The scanner window may be dirty. Clean the window
with a solution of ammonia and water. Wipe dry. Do not
allow abrasive material to touch the window.
with a solution of ammonia and water. Wipe dry. Do not
allow abrasive material to touch the window.
You scan a valid bar code label to enter data for your
application. The data decoded by the scan module does
not match the data encoded in the bar code label.
application. The data decoded by the scan module does
not match the data encoded in the bar code label.
The CN30 Computer may have decoded the bar code
label in a symbology other than the label’s actual symbol-
ogy. Try scanning the bar code label again. Make sure you
scan the entire label.
label in a symbology other than the label’s actual symbol-
ogy. Try scanning the bar code label again. Make sure you
scan the entire label.
To operate the CN30 Computer quickly and efficiently,
you should enable only the bar code symbologies that you
are going to scan.
you should enable only the bar code symbologies that you
are going to scan.
You receive a message reading “Scanner Communication
Failure” when trying to connect a 1551E or 1553
decoded scanner.
Failure” when trying to connect a 1551E or 1553
decoded scanner.
Make sure that: you are using the correct cable, the scan-
ner cable is attached correctly (when you attach the scan-
ner to the port, it should emit a single power up beep), try
enabling the port state using the Intermec Settings applet,
try upgrading the scanner firmware, and you select ASCII
as the scanner model.
ner cable is attached correctly (when you attach the scan-
ner to the port, it should emit a single power up beep), try
enabling the port state using the Intermec Settings applet,
try upgrading the scanner firmware, and you select ASCII
as the scanner model.
Your 1551E or 1553 scanner was working fine, but after
changing the port setting you cannot change the configu-
ration.
changing the port setting you cannot change the configu-
ration.
The 1551E or 1553 scanner port must be using the cor-
rect RS-232 settings to allow configuration in the Inter-
mec Settings applet. Try disabling, then enabling the
scanner port state.
rect RS-232 settings to allow configuration in the Inter-
mec Settings applet. Try disabling, then enabling the
scanner port state.
Configuration settings in the Intermec Settings applet do
not match the settings on your 1551E or 1553 Scanner.
not match the settings on your 1551E or 1553 Scanner.
Try disabling, then enabling the scanner port state to syn-
chronize the CN30 Computer settings with the scanner.
chronize the CN30 Computer settings with the scanner.
Problems While Scanning Bar Codes (continued)
Problem
Solution