SATO CT400 Benutzerhandbuch

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CT4xx Series Quick Guide 
Pg 4 
CT4xx Series Quick Guide 
Pg 9 
 
 
Troubleshooting 
9.  Apply power to the printer by placing the AC Power switch in the ON (1) 
position. 
 
 
Initial Checklist 
10.  Print a test label to verify the printer is set up and operating correctly. 
 
 
1. 
Is the Printer powered up and ONLINE? 
 
 
Ribbon Loading (CT4xxTT only) 
2. 
Do any of the Front Panel LEDs indicate an error condition?  If the Error 
LED is lighted, it may mean the print head assembly is open. 
 
The SATO CT Series ribbons come shrink-wrapped with a 
12” (305mm) leader pre-attached to a take-up core.  There 
are 3 widths of ribbon available for the CT Series printers : 
4.3” (110mm), 3” (76mm) & 1.75” (45mm). 
 
1.  Power off the printer. 
 
2.  Open the Top Cover by pressing the release 
points located on each side of the printer.  This 
releases the cover latch and allows it to swing upward 
on the rear mounted hinge points. 
 
3.  Release the Print Head Assembly by pressing the 
Head Latch to the rear.  This allows the assembly to 
rotate upwards to the left allowing easy access for 
ribbon routing.  Rotate the assembly until it is vertical. 
Head Latch 
Ribbon 
Ass’y Latch
Ribbon Position 
Button 
 
3. 
Is the Print Head in the down and latched position? 
 
 
Using the IEEE 1284 Parallel Interface 
 
1. 
Is the IEEE 1284 printer cable connected securely to your parallel port 
(DB-25S Female) on the PC and to the Parallel Interface connector on 
the printer? 
 
Warning : Never connect or disconnect interface cables (or use a switch 
box) with power applied to either the printer or the host.  This may 
cause damage to the interface circuitry and is not covered by warranty.
 
 
2. 
Does the Parallel interface cable used meet IEEE 1284 specifications? 
 
3. 
Is there more than 1 parallel interface port on your PC (LPT1, LPT2, 
etc.)?  If so, make sure you are sending data out of the correct port. 
 
4.  Press down on the Ribbon Assembly Latch.  This 
allows the Paper Roller to swing downwards for 
ribbon routing. 
 
5.  Press down on the Ribbon Positioning button while 
simultaneously pulling upwards on the Ribbon 
Spindle Unit
, which should slide off. 
Paper Roller
Ribbon Supply
 Spindle 
Ribbon Take-Up 
Spindle 
 
4. 
Is the IEEE 1284 interface selected?  DSW-8 must be in the ON position 
to enable the Parallel interface. 
 
5. 
When you send the print job to the printer and it does not respond, do 
you get an error message on your PC that says “Device Fault” or 
something similar?  This may mean that the computer does not know the 
printer is there.  Verify that : 
 
a.  Both ends of the cable are securely inserted into their respective 
connectors. 
6.  Remove the shrink-wrap from the ribbon and 
unwind approximately 6” off the leader.  Press 
the  Ribbon Supply core all the way onto the 
rear spindle of Ribbon Spindle Unit.  Press 
the attached take-up core on the front spindle.  
Make sure each core is fully seated on the 
spindles and there is enough ribbon leaders to 
go down around the print head 
b.  The printer is ONLINE 
c.  The cable is not defective.  There are other things that can cause this 
error message on your computer, but at this stage, a defective cable 
may be one of the reasons.