Wyse v90le Anleitung Für Quick Setup

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Wyse Customer Support
                                    
 
 
QSG - WSI 1.3.6 v3.doc 
Pager 14 of 15 
 
Problem 7: 
Getting “File not found” error messages 
Solution 7: 
Verify that your default FTP server address is set correctly using the IIS 
Administration utility 
Problem 8: 
Not getting an IP Address 
Solution 8: 
Verify that the “Database” section of DHCP Turbo does not exceed five (5) IP 
Addresses. Otherwise just clear the displayed addresses and try again to 
connect. 
Problem 9: 
Getting the following Error: “Failure: Firmware is not compatible” 
Solution 9: 
Open the most recent log file in the 
C:\INETPUB\FTPROOT\RAPPORT\TOOLS\SA\LOGS directory. Look for an 
error message similar to 
Evaluating:  Unable to Open Source 
(archive/ftp//anonymous:xxxx@10.1.1.12/Rapport/Wyse5S50\5150_128_WyseS505150/
5S50.i2d) 
 
Verify the path of the file. In the case of the path for the example above, it 
should be  
C:\inetpub\ftproot\rapport\Wyse5S50\5150_128_WyseS505150 
 
What you may find is that the path is actually: 
 
C:\Inetpub\ftproot\Rapport\Wyse5S50\5150_128_WyseS505150,NewVersion 
 
Note that an invalid character such as a “,” (comma) will cause the WSI to 
truncate from that point on, giving you the above message. 
 
Solution: Rename the path so that you remove the invalid character. You 
can substitute the “,” (comma) for an underscore
Problem 10:  After re-imaging, the Thin Client reboots and starts the process again, and 
becomes and endless loop. 
Solution 10:  Verify that the correct model was selected for the “Product” field when the 
“.i2d” file was added. See table on 
with the appropriate model.  
To verify this problem open the most recent log file in the 
C:\INETPUB\FTPROOT\RAPPORT\TOOLS\SA\LOGS directory. Look for an 
error message similar to: 
Evaluating: 
'ftp//anonymous:xxxx@10.1.1.12/Rapport/Tools/sa/9V90/push.k' to 'stream/sec/test' 
Unable to Open Source 
(ftp//anonymous:xxxx@10.1.1.12/Rapport/Tools/sa/9V90/push.k)  
If you have a V90LE, the directory it’s looking for should be “9V92”. 
Solution: Re-import the “.i2d” file using V92 as the product”.