3com 2226 PLUS Betriebsanweisung

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A
O
BTAINING
 S
UPPORT
 
FOR
 Y
OUR
 P
RODUCT
Register Your Product
Warranty and other service benefits start from the 
date of purchase, so it is important to register your 
product quickly to ensure you get full use of the war-
ranty and other service benefits available to you. 
Warranty and other service benefits are enabled 
through product registration. Register your product at 
http://eSupport.3com.com/. 3Com eSupport 
services are based on accounts that you create or 
have authorization to access. First time users must 
apply for a user name and password that provides 
access to a number of eSupport features including 
Product Registration, Repair Services, and Service 
Request. If you have trouble registering your product, 
please contact 3Com Global Services for assistance.
Purchase Value-Added Services
To enhance response times or extend warranty bene-
fits, contact 3Com or your authorized 3Com reseller. 
Value-added services like 3Com Express
SM
 and Guard-
ian
SM
 can include 24x7 telephone technical support, 
software upgrades, onsite assistance or advance 
hardware replacement. Experienced engineers are 
available to manage your installation with minimal 
disruption to your network. Expert assessment and 
implementation services are offered to fill resource 
gaps and ensure the success of your networking 
projects. More information on 3Com maintenance 
and Professional Services is available at 
http://www.3com.com/ 
Contact your authorized 3Com reseller or 3Com for a 
complete list of the value-added services available in 
your area.
Troubleshoot Online
You will find support tools posted on the 3Com web 
site at 
http://www.3com.com/
3Com Knowledgebase helps you troubleshoot 
3Com products. This query-based interactive tool is 
located at 
http://knowledgebase.3com.com 
and 
contains thousands of technical solutions written by 
3Com support engineers. 
Access Software Downloads
Software Updates are the bug fix / maintenance 
releases for the version of software initially purchased 
with the product. In order to access these Software 
Updates you must first register your product on the 
3Com web site at 
http://eSupport.3com.com/
First time users will need to apply for a user name and 
password. A link to software downloads can be