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[Case 7] There is an unexpected error during file transfer.

Turn the camera power off and on again. Then transfer the file again.

[Case 8] How do I know my computer supports USB Interface?

Check the USB port in your computer or keyboard.

Check OS version. USB Interface is available in Windows 98, 98SE, 2000, ME

.XP.

Check [Universal serial bus controller] in Device Manager.

Do the following to check [Universal serial bus controller].

Win 98/ME : Trace [start 

setting 

controller 

system 

Device Manager 

Universal serial bus controller].

Win 2K : Trace [start 

setting 

controller 

system 

Hardware 

Device

Manager 

Universal serial bus controller]. 

Win XP : Trace [start 

Control Panel 

Performance and Maintenance 

system 

Hardware 

Device Manager 

Universal Serial Bus

controller]. 

There must be USB Host Controller and USB root hub under [Universal serial bus

controller].

When all the conditions mentioned above are met, the computer can support the

USB interface.

[Case 9] When using USB hub.

There may be a problem in connecting the camera to the PC through the USB

hub if the PC and the hub are not compatible. Wherever possible, connect the

camera to the PC directly.

[Case 10] Are other USB cables connected to the PC?

The camera may malfunction when it is connected to the PC with another USB

cable. In this case, disconnect the other USB cable, and connect only one USB

cable to the camera.