Magellan 360 Verweishandbuch

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If you need support for your Magellan RoadMate and you wish to contact Thales, please use the 
following information to direct your questions/comments to the proper person. 

If you need technical assistance or “how-to” help, or if you have a technical question about the 
functionality of your Magellan product, please contact us on the Internet at www.magellangps.com or 
reach us by fax or by phone. 

Our Technical Support phone representatives are available Monday through Friday, 6:00 a.m. to 5:00 
p.m. PST/PDT. After hours, you may leave a detailed voice mail message that will be returned within the 
next business day.

Telephone: (866) 868-2259 or (909) 394-5000 (Outside North America) 

You may also reach Technical Support by Fax: (909) 394-7050 [Attn: Tech. Support]; or E-Mail: 
magellansupport@thalesnavigation.com 

To obtain warranty service on your unit, you must contact us for a return authorization before you ship 
the product. Packages arriving at our dock without an RA will be refused.

To obtain an RMA, simply contact our Technical Support group at: Telephone: (866) 868-2259 or (909) 
394-5000; Fax: (909) 394-7050 [Attn: Tech. Support]; or E-Mail: magellansupport@thalesnavigation.com 

If you need to order accessories, you can call our Customer Service Department Monday through Friday, 
6:00 a.m. to 5:00 p.m. PST/PDT, or visit our Web site at www.magellangps.com.

Telephone: (866) 339-0488 or (909) 394-5000 (Outside North America); Fax: (909) 394-7078.