Epson C42 Betriebsanweisung

Solving Problems

You can run a printer check to determine whether a problem comes from the printer 
itself or some other source. The printer check also shows how much black and color 
ink you have left.

1. Make sure both the printer and computer are turned off. Then disconnect the 

USB cable from the printer.

2. Make sure letter-size or larger plain paper is loaded in the printer.

3. Hold down the 

 

b

 

 maintenance 

button, then press and release the 

 

Ppower button. Continue holding 
down the 

 

b

 

 maintenance button 

until the green 

 

P power light starts to 

flash, then release it.

The printer prints one page showing 
its ROM version number, the ink 
counter code, and a nozzle check 
pattern. (If the pattern has lines, you 
need to clean the print head; see 
page 23.)

4. Turn off the printer after it prints the check page. Then reconnect the cable and 

turn on your printer and computer.

■

If the check page prints, the problem probably lies in your software settings, 
the USB cable, or your computer. It’s also possible that your software may not 
be installed correctly. See page 43 for instructions on reinstalling the printer 
software.

■

If the check page doesn’t print, you may have a problem with your printer. 
Try the suggestions in “Problems and Solutions” beginning on page 36. If 
nothing works, contact your dealer or EPSON as described on page 46.