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Solving Problems
Solving Problems
If you don’t find the solution to your problem here, see the User’s Guide on the 
Epson MovieMate CD for more troubleshooting tips.
No picture appears on the screen.
Make sure MovieMate is turned on (the 
 light is green). If the 
Image On
 
light is flashing green, wait for MovieMate to warm up. 
Make sure the lens cover is open.
The image may be off the screen. Use the quick image adjustment dials to 
adjust its position. See page 10.
Press the 
 button on MovieMate or on the remote control to make sure 
the picture hasn’t been turned off temporarily.
The Screensaver feature turns off the picture if a still image is projected for 
more than 15 minutes. 
The picture is blurry or out of focus.
Adjust the focus using the focus ring. See page 11 for instructions.
There may be dirt on the lens. Clean the lens with lens-cleaning paper or a 
soft cloth.
Make sure the lens is not fogged by condensation. If you’ve just moved 
MovieMate from a cold environment, wait approximately an hour before 
using it. If condensation forms, unplug MovieMate and wait an hour or two 
before use.
Make sure MovieMate is placed the correct distance from the screen: no closer 
than 2.4 feet and no farther than 44.9 feet. 
If you’re using the 
Keystone
 adjustment, be aware that it lessens image 
quality. You may want to decrease the projection angle to reduce the amount 
of keystone correction needed. Try adjusting MovieMate’s position relative to 
the screen. Or, use the quick image adjustment dials to position the image.