Gateway 310 aafes Betriebsanweisung

Chapter 12: Troubleshooting

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Make sure that the keyboard cable is plugged in correctly. For more 
information, see the poster that came with your computer.

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Remove all extension cables and switch boxes.

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Clean the keyboard by using an aerosol can of air with a narrow, straw-like 
extension to remove dust and lint trapped under the keys.

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Try a keyboard that you know works to make sure that the keyboard port 
works.

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Reinstall the keyboard device driver. For more information, see 

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Make sure that nothing is resting on the keyboard.

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Make sure that a key is not stuck. Press each key to loosen a key that might 
be stuck, then restart your computer.

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If you spilled liquid in the keyboard, turn off your computer and unplug 
the keyboard. Clean the keyboard and turn it upside down to drain it. Let 
the keyboard dry before using it again. If the keyboard does not work after 
it dries, you may need to replace it.

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Use PC Doctor or a third-party diagnostic program to help determine if a 
memory module is failing. If the memory module is failing, replace it. For 
more information, see “Installing memory” on page 181.

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Check the memory module for correct seating and orientation. For more 
information, see “Installing memory” on page 181.

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Close all programs, then restart your computer.