Gateway 5100 Betriebsanweisung

Seite von 304
243
Troubleshooting
www.gateway.com
Troubleshooting
First steps
If you have problems with your computer, try these things first:
Make sure that the AC power adapter is connected to your computer and 
an AC outlet and that the AC outlet is supplying power.
If you use a power strip or surge protector, make sure it is turned on.
If a peripheral device (such as a keyboard or mouse) does not work, make 
sure that all connections are secure.
Make sure that your hard drive is not full.
If an error message appears on the screen, write down the exact message. 
The message may help Gateway Technical Support in diagnosing and 
fixing the problem.
If you added or removed modules or peripheral devices, review the 
installation procedures you performed and make sure you followed each 
instruction.
If an error occurs in a program, consult the program’s printed 
documentation or the online help.
Important
Do not try to troubleshoot your problem if power cords or 
plugs are damaged, if your computer was dropped, or if 
the cabinet was damaged. Instead, unplug your computer 
and contact a qualified computer technician.
Help and 
Support
For more information on troubleshooting, click Start, then 
select Help and Support or Help.