Gateway 5100 Betriebsanweisung

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Software support tools
www.gateway.com
The hard drive cannot be accessed, or you receive a “General failure 
reading drive C” error message
If a diskette is in the diskette drive, eject it and restart the computer.
Make sure that the hard drive is correctly installed. Remove it, firmly 
reinsert it, then restart your computer. For more information, see 
“Replacing the main hard drive” on page 152.
If your computer has been subjected to static electricity or physical shock, 
you may need to reinstall the operating system.
Internet
You cannot connect to the Internet
Make sure your computer is connected to the telephone line and the 
telephone line has a dial tone. Use the Setup poster to make sure that 
the connections have been made correctly.
If you have the call waiting feature on your telephone line, make sure 
it is disabled.
Make sure your account with your Internet Service Provider (ISP) is set 
up correctly. Contact your ISP technical support for help.
Make sure you do not have a problem with your modem. For information 
about solving modem problems, see “Modem” on page 253.
You receive an “Unable to locate host” message and are unable to 
browse the Internet
This problem can occur when you have typed a URL (Web address) incorrectly, 
you have lost your Internet connection, or your ISP is having technical 
difficulties.
Double-check the URL or try a different URL.
If the error message still appears, disconnect from the ISP connection and 
close your browser, then reconnect and open the browser. If you still get 
the error, your ISP may be having technical difficulties.