Gateway 300x Betriebsanweisung

www.gateway.com

Chapter 1: Getting Help

The eSupport site is divided into six major areas:

■

Support Home

■

Product Support

■

Downloads

■

Contact Us

■

Account Info

■

PC Tools

Each of these areas is represented by a menu across the top of the Web page.

Click 

, then click 

 to access product documentation, 

specifications, and guides. You can also browse through the reference area to locate an 
article specific to the question you have.

Click 

, then click 

to access an extensive library of how-to 

articles and videos on topics, such as making audio CDs and installing a hard drive.

Click 

 to view a list of all the products that Gateway supports.

Click 

, then click 

 to get the latest software updates for BIOS and 

driver upgrades. By entering your serial number you get drivers specific to your computer. 
Click 

 to walk through a step-by-step wizard to locate your drivers.

Click 

 to access links to technical support with a live technician, including chat 

and e-mail. Click 

 to get a list of Gateway telephone numbers for both sales and 

support. For more information, see 

Click 

 to access support for non-technical issues, such as the status of your 

order or changing your account address.

Click 

 to access utilities to help you manage your computer.