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Touchpad
Touchpad is not working
•
Make sure the touchpad is turned on. For more
information, see “Changing mouse, touchpad, or
pointing device settings” in your online
User
Guide
.
The notebook is not responding when you click or tap
on the touchpad
•
Turn on the touchpad. For instructions on how
to adjust the touchpad settings, see “Changing
mouse, touchpad, or pointing device settings” in
your online
User Guide
.
The pointer moves unexpectedly
•
Clean the touchpad with a damp cloth (water
only) and wipe it dry.
•
Adjust the touchpad settings. For instructions on
how to adjust the touchpad settings, see
“Changing mouse, touchpad, or pointing device
settings” in your online
User Guide
.
Video
The projector, monitor, or television is not working
•
Make sure that you have pressed F
N
+F4 to
activate the external monitor option.
•
Make sure that the monitor is turned on and that
the video cable is connected correctly.
Telephone support
Before calling Gateway Customer Care
If you have a technical problem with your notebook,
follow these recommendations before contacting
Gateway Customer Care:
•
Make sure that your notebook is connected
correctly to a grounded AC outlet that is
supplying power. If you use a surge protector,
make sure that it is turned on.