Heartland hcdwis Betriebsanweisung
11
Troubleshooting
First try the solutions suggested here and possibly avoid the cost of a service call...
Dishwasher is not operating properly
Dishwasher does not run or stops during a cycle
•
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the “Cycle Selections” in the
Consumer Reference Guide.
Is there power to the dishwasher? Has a household fuse blown, or
has a circuit breaker tripped? Replace the fuse or reset the circuit
breaker. If the problem continues, call an electrician.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not restart,
call for service.
Is the water shutoff valve (if installed) turned on?
It is normal for certain cycles to repeatedly pause for several seconds
during the main wash.
Is the right cycle selected? Refer to the “Cycle Selections” in the
Consumer Reference Guide.
Is there power to the dishwasher? Has a household fuse blown, or
has a circuit breaker tripped? Replace the fuse or reset the circuit
breaker. If the problem continues, call an electrician.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not restart,
call for service.
Is the water shutoff valve (if installed) turned on?
It is normal for certain cycles to repeatedly pause for several seconds
during the main wash.
Clean light is flashing
•
The dishwasher has malfunctioned. Call for service to check heater
circuit.
circuit.
Dishwasher will not fill
•
Is the overfill protection float able to move up and down freely?
Press down to release.
Press down to release.
Dishwasher seems to run too long
•
Is the water supplied to the dishwasher hot enough? The dishwasher
runs longer while heating water. Refer to the “Performance Tips”
section.
A delay automatically occurs in some wash and rinse cycles until the
water reaches the proper temperature.
runs longer while heating water. Refer to the “Performance Tips”
section.
A delay automatically occurs in some wash and rinse cycles until the
water reaches the proper temperature.
Water remains in the dishwasher
•
Is the cycle complete?
Detergent remains in the covered section of the dispenser
•
Is the cycle complete?
Is the detergent lump-free? Replace detergent if necessary.
Is the detergent lump-free? Replace detergent if necessary.
White residue on the front of the access panel
•
Was too much detergent used? Refer to the “Detergent Dispenser”
section.
Is the brand of detergent making excess foam? Try a different brand
to reduce foaming and eliminate buildup.
section.
Is the brand of detergent making excess foam? Try a different brand
to reduce foaming and eliminate buildup.
Odor in the dishwasher
•
Are dishes washed only every 2 or 3 days? Run a rinse cycle once or
twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in “Spotting and filming on dishes” later in this
Troubleshooting guide.
twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in “Spotting and filming on dishes” later in this
Troubleshooting guide.
Condensation on the kitchen counter
•
Is the dishwasher aligned with the countertop? Moisture from the
vent in the dishwasher console can form on the counter. Refer to the
Installation Instructions for more information.
vent in the dishwasher console can form on the counter. Refer to the
Installation Instructions for more information.
Dishes are not completely clean
•
Food soil left on the dishes
Is the dishwasher loaded correctly? Refer to the “Loading” section in
the Consumer Reference Guide.
Did you choose the cycle that describes the most difficult soil in
your dishwasher? If you have some items with heavier soils, use a
heavier cycle.
Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher. Refer to
the “Performance Tips” section.
Did you use the correct amount of fresh detergent? Use
recommended dishwasher detergents only. Refer to the “Detergent
Dispenser” section. Do not use less than 1 tb (15 g) per load.
Detergent must be fresh to be effective. Store detergent in a cool,
dry area. Heavy soil and/or hard water generally require extra
detergent.
Is detergent caked in dispenser? Use fresh detergent only. Do not
allow detergent to sit for several hours in a wet dispenser. Clean
dispenser when caked detergent is present.
Is the pump or spray arm clogged by labels from bottles and cans?
Is the home water pressure high enough for proper dishwasher
filling? Home water pressure should be 20 to 120 psi (138 to 828
kPa) for proper dishwasher fill. If you have questions about your
water pressure, call a licensed, qualified plumber.
Are high suds slowing the wash arm? Do not use soap or laundry
detergents. Use recommended dishwasher detergents only.
the Consumer Reference Guide.
Did you choose the cycle that describes the most difficult soil in
your dishwasher? If you have some items with heavier soils, use a
heavier cycle.
Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher. Refer to
the “Performance Tips” section.
Did you use the correct amount of fresh detergent? Use
recommended dishwasher detergents only. Refer to the “Detergent
Dispenser” section. Do not use less than 1 tb (15 g) per load.
Detergent must be fresh to be effective. Store detergent in a cool,
dry area. Heavy soil and/or hard water generally require extra
detergent.
Is detergent caked in dispenser? Use fresh detergent only. Do not
allow detergent to sit for several hours in a wet dispenser. Clean
dispenser when caked detergent is present.
Is the pump or spray arm clogged by labels from bottles and cans?
Is the home water pressure high enough for proper dishwasher
filling? Home water pressure should be 20 to 120 psi (138 to 828
kPa) for proper dishwasher fill. If you have questions about your
water pressure, call a licensed, qualified plumber.
Are high suds slowing the wash arm? Do not use soap or laundry
detergents. Use recommended dishwasher detergents only.
Spots and stains on dishes
Spotting and filming on dishes
•
Is your water hard or is there a high mineral content in your water?
Conditioning the final rinse water with a liquid rinse aid helps
eliminate spotting and filming. Keep the rinse aid dispenser filled.
Always use a high-temp option. If your water hardness is 13 grains
or above, it is strongly recommended that you install a home water
softener. If you do not wish to drink softened water, have the
softener installed onto your hot water supply.
Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher. Refer to
the “Performance Tips” section.
Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Refer to the “Detergent
Dispenser” section. Do not use less than 1 tb (15 g) per load.
Conditioning the final rinse water with a liquid rinse aid helps
eliminate spotting and filming. Keep the rinse aid dispenser filled.
Always use a high-temp option. If your water hardness is 13 grains
or above, it is strongly recommended that you install a home water
softener. If you do not wish to drink softened water, have the
softener installed onto your hot water supply.
Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher. Refer to
the “Performance Tips” section.
Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Refer to the “Detergent
Dispenser” section. Do not use less than 1 tb (15 g) per load.