Sony Ericsson z555i Betriebsanweisung

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Troubleshooting

 

Troubleshooting

Why doesn’t the phone work the way 
I want it to?
Some problems will require you to call 
your network operator.

For more support go to 
www.sonyericsson.com/support.

Common Questions

I have problems with memory 
capacity or the phone is working 
slowly
Restart your phone every day to free 
memory or do a Master Reset.

Master reset
If you select Reset Settings, 
the changes that you have made 
to settings will be deleted.

If you select Reset All, in addition to 
your changes to settings, all contacts, 
messages, personal data, and content 
that you have downloaded, received 
or edited will also be deleted.

To reset the phone

1

From standby select Menu > Settings 
> the General tab > Master Reset 
> Reset Settings.

2

Follow the instructions on the screen 
and select Continue. 

I cannot charge the phone or battery 
capacity is low
The charger is not properly connected 
or the battery connection is poor. 
Remove the battery and clean the 
connectors.

The battery is worn out and needs to 
be replaced. See Charging the Battery 
on page 8.

No battery icon appears when I start 
charging the phone
It may take a few minutes before the 
battery icon appears on the screen.

Some menu options appear in gray
A service is not activated. Contact 
your network operator.

I cannot use SMS/text messages 
on my phone
Settings are missing or incorrect. 
Contact your network operator to find 
out the correct SMS service center 
setting. See Text Messages on page 27.

I cannot use picture messages 
on my phone
Your subscription does not include 
data capability. Settings are missing 
or incorrect. Please contact your 
network operator.