Sony PCV-R532DS Handbuch

The computer’s modem uses K56flex™ technology/V.90. Many factors 
influence modem connection speed, including telephone line noise or 
compatibility with telephone equipment (such as fax machines or other 
modems). If you think your modem is not connecting properly to other 
PC-based modems, fax machines, or your Internet Service Provider, check 
the following: 

❑

Have your phone company check that your phone line is free from 
any line noise.

❑

If your problem is fax-related, check that there are no problems with 
the fax machine you are calling and that it is compatible with fax 
modems.

❑

If you are having a problem connecting with your Internet Service 
Provider, check that the ISP is not experiencing technical problems.

❑

If you have a second phone line available, try connecting the modem 
to this line.

My modem does not work
❑

Check that the phone line is plugged into the 

 jack.

❑

Check that the phone line is working. You can check the line by 
plugging in an ordinary phone and listening for a dial tone.

❑

Check that the phone number the program is dialing is correct.

❑

Check that the software you are using is compatible with the Sony 
computer modem. (All preinstalled programs are compatible.) Call 
the software publisher or Sony Customer Support.

Check that the microphone is plugged into the 

 connector.