Sony PCV-RS520 Handbuch

If the information provided with your VAIO

®

 computer does not offer an immediate solution, or you would like to get direct

support, try these additional help and support resources. 

Online help and support are available 24 hours a day, seven days a week, when you visit the Sony Online Support Web
site. You can access the Web site at 

The Sony Online Support Web site provides: 



Information about your specific model computer, such as 



hardware and software specifications. 





safety and legal information. 



quick solutions to common problems. 



An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer's
hardware and software features. 



Links that enable you to: 



quickly find the nearest Sony service center locations. 



arrange for repairs or check repair status. 



review warranty information. 



e-mail your question or comments to the Sony Customer Information Services Center. 



check pricing and availability for products, accessories and parts, as well as purchase online. 



access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked
questions. 

If other support options do not resolve your issue, you can contact a Sony Support representative directly. 

Before making a call to the Sony Customer Information Services Center, have this basic information readily available. 

1.

VAIO

®

 computer system type. 

2.

Model number. 

3.

Example: 

4.

Operating system. 

5.

Hardware feature or software program that has a problem. (See the online VAIO

 Computer User Guide for the

appropriate software contact information.) 

6.

Brief description of the issue. 

For VAIO

®

 computers purchased in the U.S. and Canada, contact a Sony Support representative at 1-888-476-6972. 

 U pgrade and maintenanc e information may not be available for all c omputer models . 

 T he s erial number is  loc ated on the bac k panel of your c omputer. T he s erial number is  on a white barc ode label.