HP 385548-031 Benutzerhandbuch

2–20

Maintenance and Service Guide

Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive,
Part 3

Y

System

files on hard

drive?

Continued from

Hard Drive, Part 2.”

Clean virus.

Done

N

Install OS

and reboot.

Virus

on

hard drive?

OS

loading from

hard drive?

Y

N

Y

N

Y

N

Diagnostics on

disc or diskette?

Replace

hard drive.

Run diagnostics

and follow

recommendations.

Run SCANDISK and

check for

bad sectors.

Can bad

sectors

be fixed?

Replace

hard drive.

Y

N

Y

N

Fix bad

sectors.

Boot from

hard drive?

Replace

hard drive.

Done