Xerox Elixir Forms Development Software Support & Software Merkblatt

 

 

 
 

6-6 

 

Elixir Technologies Corporation – Technical Support Bulletin 

 
 
 
 
A network install of PrintDriver NT may return the error message "TTFONT.NAM cannot be found" under 
the following set of circumstances: 

 

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User is logged into Windows NT using his domain logon 

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User makes the network connection to mapped drive j: using that same domain logon 

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TTFONT.NAM file is stored on the mapped drive j: 

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In the NTDRIVER.INI file, the account used for logon is set to PDNT with the associated password for 
that account. 

 
In this scenario, PrintDriver NT tries to access the j: drive using the account information stored in the 
NTDRIVER.INI file (PDNT logon and associated password).  That logon has no read\write authority to 
drive j: because j: was mapped using the User's domain logon, not the PDNT logon. 
 
This problem can be resolved in one of two ways: 
 
1.  Change the NTDRIVER.INI file to include the logon and password information for the domain account 

that was used for making the network connection to j: (in this case, the User's domain logon account 
information). 
 

2.  To use the PDNT logon and password stored in the NTDRIVER.INI file, logon to the domain with the 

PDNT account and make the network connection to mapped drive j:  This will work if the PDNT logon 
has the proper access rights to both the local machine (to run applications and print through 
PrintDriver NT) and to the network share for mapping.