Xerox Phaser 740 Merkblatt

Image is very faded or pieces 
of the image are missing; 
toner on the page is loose.

When using the Multi-Purpose Tray, make sure that you have selected the correct media 
type in the printer’s front panel menu.

Photographic images appear 
grainy

Check the front panel’s 

 menu.  If the selected mode is 

, change it to 

.  

The 

 print-quality selection in the front panel substitutes 

 

mode rendering when Standard mode is selected in the driver. 

Streaks or spots

Most spots are caused by fingerprints or dust introduced into the printer while installing 
the Imaging Unit or loading media.  

Make sure that the surface where you unpack the Imaging Unit, paper, and 
transparencies is free of dust.  Keep supplies in a covered area or a closed box.

Make sure that the Imaging Unit stays covered until immediately before installing it in the 
printer.  Exposure to light for more than 90 seconds can damage the Imaging Unit.

Do not touch the right side or underside of the Imaging Unit; fingerprints affect print 
quality.

Make sure that the media is clean.

Make sure that you handle the media on the outside edges to avoid fingerprints. 

To get rid of fingerprint spots, print a few prints (you can print any of the Help Pages in the 
front panel menu).

The back of the printed page 
appears dirty.

Toner particles have contaminated the transfer roller.  This can happen if the printed 
image is larger than the media (for example, when printing on envelopes).  Run 
10-20 prints to clean the transfer roller.

Black-and-white prints 
instead of color

In the front panel’s 

 menu, check the default setting for 

.  If it is set to 

, change the setting to 

.

If your printer is a Phaser 740L printer (check the nameplate on the front of the printer), it 
will only print in black and white until you add color with the 740LCS Color Kit.

Black-and-white prints 
instead of color

Macintosh users
Make sure that you are using the correct PPD file with the latest Apple LaserWriter 
printer driver (version 8.3.4 or higher), which supports color PostScript.  

Make sure that Color/Grayscale is selected in the Print dialog box.  Some applications 
require special files to print in color.  Make sure that these files are properly installed.  For 
information, refer to the topics on the printer’s CD-ROM or the Tektronix World Wide Web 
site.

Make sure that you have not selected Fast Monochrome  or Premium Monochrome in 
the Print Quality dialog box.

PC  users
Be sure to use a driver that supports color PostScript.  

If you are using Windows, make sure that the Color box in the Options dialog box is 
checked.  For information on the drivers, refer to the printer’s CD-ROM or World Wide 
Web topics.

Make sure that you have not selected Fast Monochrome  or Premium Monochrome  in 
the Tektronix Printer Features dialog box.

If you are not using a driver, make sure that you have not set the monochrome mode 
selection code; make sure that the front panel is not set for 

 or 

.

Blue colors look too purple

If printed blue colors look too purple, print your document with the Vivid Color color 
correction.  Refer to page 118 for information on color corrections.