Xerox FreeFlow Output Manager Support & Software Installationsanleitung
Troubleshooting
FreeFlow Output Manager
5-8
Installation and Configuration Guide
HotFolder Service and Client/
Administration GUI
Administration GUI
The following errors may occur with HotFolder Service and Client Administration. Refer to Online
Help for more information.
Help for more information.
•
Error "Cannot connect to Hot Folder Service."
The HotFolder Administration GUI may display a dialog window to indicate there is a
communication problem between the HotFolder Service and its administration GUI. Refer
to the Online Help topic "Hot Folder tips".
communication problem between the HotFolder Service and its administration GUI. Refer
to the Online Help topic "Hot Folder tips".
•
Jobs submitted from Hot Folder has "SYSTEM" as Sender.
The Hot Folder Service is running as the "SYSTEM" default user ID. To change the default
user ID for Hot Folder Service, refer to the Online Help topic "Hot Folder tips".
user ID for Hot Folder Service, refer to the Online Help topic "Hot Folder tips".
•
Remote Hot Folder is not recognized or accessible
The Hot Folder Administration GUI does not recognize a remote hot folder. Refer to the
Online Help topic "Hot Folder tips" to configure a remote hot folder.
Online Help topic "Hot Folder tips" to configure a remote hot folder.
•
Hot Folder processing script fails on remote hot folder
The processing fails on a remote hot folder which may be caused by not having sufficient
access. Choose a different processing program to solve the problem. Refer to the Online
Help topic "Configuring the Default Processing Template".
access. Choose a different processing program to solve the problem. Refer to the Online
Help topic "Configuring the Default Processing Template".