Xerox DocuTech 6100 Production Publisher Merkblatt
Color Management Guide
5-1
5.
Troubleshooting
What do you do if you experience color or image quality
problems with printed images? Determining where the problem
occurs is primary in the troubleshooting process.
problems with printed images? Determining where the problem
occurs is primary in the troubleshooting process.
Determining and defining exactly what the problem is helps
identify where the problem resides.
identify where the problem resides.
Questions to ask at this stage are:
•
Is the problem with the image itself?
•
Is there an application setup problem?
•
Are there incorrect property settings at the DocuSP?
•
Are there problems with the print engine?
•
Can the problem be solved at the DocuSP or does it need to
escalated?
escalated?
This troubleshooting module assumes that actions can be taken
at the DocuSP to solve the problem.
at the DocuSP to solve the problem.
Image paths
A good place to start troubleshooting is to identify the image path
the job took through the system. Determine whether the job took
the Xerox Enhanced, Standard, Fast Reprint or Native path and
submit the job using another path. If the job successfully prints
with satisfactory color results, the problem is isolated to a
particular path.
the job took through the system. Determine whether the job took
the Xerox Enhanced, Standard, Fast Reprint or Native path and
submit the job using another path. If the job successfully prints
with satisfactory color results, the problem is isolated to a
particular path.
If the imaging path is not the cause of the problem, the next step
is to isolate the rendering intents used. It is possible that the
rendering intent chosen on the job is being overridden by the
rendering intent chosen for the queue.
is to isolate the rendering intents used. It is possible that the
rendering intent chosen on the job is being overridden by the
rendering intent chosen for the queue.