Xerox FlowPort Support & Software Betriebsanweisung
Troubleshooting multi-page TIFF viewing problems
A-4 ❖ Xerox FlowPort User Guide
Scenario 2:
I cannot view the URL link to a TIFF file stored
in DocuShare (but I have no problem with email
attachments to TIFF files).
attachments to TIFF files).
This situation probably indicates that your system has no
association for files with extension .tiff, but does have an
association for .tif files. This is usually the case in
Windows NT.
association for files with extension .tiff, but does have an
association for .tif files. This is usually the case in
Windows NT.
Solution:
In order to associate .tiff files correctly, visit the
FlowPort Web site at:
Scenario 3:
I have TIFF files associated with the wrong
viewer, how can I fix this?
You can tell that multi-page TIFF files are associated with
an incompatible viewer when you double-click on a TIFF
file, and an image viewing program is launched but the
file can not be displayed, or is displayed incorrectly, or
cannot be displayed past Page 1.
an incompatible viewer when you double-click on a TIFF
file, and an image viewing program is launched but the
file can not be displayed, or is displayed incorrectly, or
cannot be displayed past Page 1.
When you originally associated TIFF with a program, you
unknowingly chose a program which was not multi-page
TIFF compliant while it may have been a single-page TIFF
compliant program.
unknowingly chose a program which was not multi-page
TIFF compliant while it may have been a single-page TIFF
compliant program.
Solution:
To associate multi-page TIFF files with the
correct viewer, visit the FlowPort Web site at: