Xerox Xerox ConnectKey for SharePoint® Support & Software Ratgeber Für Administratoren
Xerox ConnectKey for SharePoint Administrator Guide
iv
Xerox® ConnectKey for SharePoint
Administrator
Guide
ConnectKey for SharePoint Toolbar Options ........................................................................................ 2-27
3
ConnectKey Service Manager ............................................................................ 3-1
Overview ................................................................................................................................................................... 3-1
General Tab ............................................................................................................................................................ 3-2
Log On Tab .............................................................................................................................................................. 3-3
Service Accounts ................................................................................................................................................... 3-3
Recovery Tab .......................................................................................................................................................... 3-5
General Tab ............................................................................................................................................................ 3-2
Log On Tab .............................................................................................................................................................. 3-3
Service Accounts ................................................................................................................................................... 3-3
Recovery Tab .......................................................................................................................................................... 3-5
4
ConnectKey Status Monitor ............................................................................... 4-1
5
ConnectKey License Manager ........................................................................... 5-1
6
ConnectKey MFP Registration Tool ................................................................. 6-1
Registration of MFPs with the ConnectKey for SharePoint Application .................................... 6-1
Overview of Device Registration ................................................................................................................... 6-2
Overview of Device Registration ................................................................................................................... 6-2
Setting the Parameters for the Default Registration Group ................................................ 6-2
Adding a Device to the Registration Group ............................................................................................. 6-4
Registering Devices ............................................................................................................................................. 6-5
Registering Devices ............................................................................................................................................. 6-5
If a Device has not Been Successfully Registered (Indicated by a Red Icon) ............. 6-6
Adding Multiple Devices through CSV Import to the Registration Group ................................ 6-7
Editing or Removing a Device in the Registration Group ................................................................. 6-9
Editing or Removing a Device in the Registration Group ................................................................. 6-9
7
Serial Numbers & Maintenance Contract IDs ............................................. 7-1
8
Software Updates .................................................................................................. 8-1
9
General Administration Items ........................................................................... 9-1
ConnectKey for SharePoint Logs .................................................................................................................. 9-1
Log File Location Details ....................................................................................................................... 9-1
10
Basic Troubleshooting ........................................................................................ 10-1
Troubleshooting Tips ........................................................................................................................................ 10-1
ConnectKey for SharePoint Application Button is not on the MFP or does not
execute........................................................................................................................................................ 10-1
Document did not Reach Its Expected Destination .............................................................. 10-1
No Email Notification has been Sent When a Scan Document Fails to Reach Its
Expected Destination ........................................................................................................................... 10-2
ConnectKey for SharePoint Service will not Start (or Stops Immediately) ................ 10-2
Document did not Convert to the Desired Output Format (PDF, PDF/A, XLS, DOCX)
with Satisfactory Results .................................................................................................................... 10-2
Document Processing Time is Unsatisfactory .......................................................................... 10-2
ConnectKey for SharePoint does not connect to the SPS Server to display a list of
libraries and folders .............................................................................................................................. 10-3
Color Document Output was selected but the output file was black and white ..... 10-3
execute........................................................................................................................................................ 10-1
Document did not Reach Its Expected Destination .............................................................. 10-1
No Email Notification has been Sent When a Scan Document Fails to Reach Its
Expected Destination ........................................................................................................................... 10-2
ConnectKey for SharePoint Service will not Start (or Stops Immediately) ................ 10-2
Document did not Convert to the Desired Output Format (PDF, PDF/A, XLS, DOCX)
with Satisfactory Results .................................................................................................................... 10-2
Document Processing Time is Unsatisfactory .......................................................................... 10-2
ConnectKey for SharePoint does not connect to the SPS Server to display a list of
libraries and folders .............................................................................................................................. 10-3
Color Document Output was selected but the output file was black and white ..... 10-3