Cisco Cisco Agent Desktop 9.0 Technische Referenzen

HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\CAD\

Site 
Setup

Install Directory

string

Base install directory for Cisco 
software.

IOR Hostname

string

Hostname or IP address of the 
computer’s public NIC. Value 
present only on the CAD 
services computer.

LDAP Bind DN

string

User ID used to log in to the 
LDAP service. Default = 
cn=Client, ou=People, 
o=Spanlink Communications.

LDAP Connection 
Timeout

dword

Maximum time, in seconds, 
before a connection attempt 
times out. Default = 15.

LDAP Heartbeat 
Enabled

dword

Is heartbeat enabled? 1 = yes, 
0 = no. Default = 1.

LDAP Heartbeat 
Retry Time

dword

Heartbeat time, in milliseconds. 
Default = 10000.

LDAP Host 1

string

LDAP service hostname/IP 
address. There can be multiple 
LDAP hosts.

LDAP LCC

string

Default logical contact center. 
Default = Call Center 1.

LDAP Port 1

dword

LDAP service port. There can be 
multiple LDAP ports. Default = 
38983.

LDAP Pwd

string

Encrypted user password.

LDAP Recovery 
Retry Time

dword

Recovery retry time, in 
milliseconds. Default = 3000.