Cisco Cisco Agent Desktop 9.0 Technische Referenzen
November 2006
29
Logs and Debugging
Event/Error Logs
Logs are listings of CAD events and errors.
Events may represent the following:
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Actions taken by a Desktop application
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Implications of user-defined configuration settings
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Limitations of the hardware
Error codes are brief descriptions of system events.
Error and event logging is always enabled. The log files are limited to a default of
3 MB. (You may change the limit in the application’s configuration file. When a log file
reaches that size, it is closed and a new file is started.
3 MB. (You may change the limit in the application’s configuration file. When a log file
reaches that size, it is closed and a new file is started.
The files are numbered, up to the total number of files set in the configuration file (the
default number is 2). For example:
default number is 2). For example:
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agent0001.log
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agent0002.log
When agent0001.log reaches its size limit, it is closed and agent0002.log is created.
When the total number of log files have been created, the first log file is overwritten.
When the total number of log files have been created, the first log file is overwritten.
CAD-BE and IPPA jsp client log files are numbered, up to the total number of files set
in the configuration file. The file without an appended number is the current file, and
the file with the highest number is the oldest. For example:
in the configuration file. The file without an appended number is the current file, and
the file with the highest number is the oldest. For example:
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CadBE.log
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CadBE.log.1
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CadBE.log.2