Cisco Cisco Unified MeetingPlace Audio Server Wartungshandbuch
Cisco MeetingServer 5.1 System Manager’s Guide
39
Cisco Systems
March 2003
Types of Users
The user and group profiles enable you to control the level of access each user
has to MeetingPlace. The four types of users are:
has to MeetingPlace. The four types of users are:
End Users—End users can schedule meetings, attend meetings they have been
invited to, and change certain settings in their profile.
invited to, and change certain settings in their profile.
Contacts—Contacts are typically administrative assistants who are
responsible for scheduling and managing MeetingPlace meetings for a group
of end users. Contacts can schedule and reschedule meetings on behalf of
these users and also manage these users’ profiles. In addition, contacts have
access to the In Session tab in MeetingTime, which enables them to monitor
and end meetings that have been scheduled by them or their end users.
responsible for scheduling and managing MeetingPlace meetings for a group
of end users. Contacts can schedule and reschedule meetings on behalf of
these users and also manage these users’ profiles. In addition, contacts have
access to the In Session tab in MeetingTime, which enables them to monitor
and end meetings that have been scheduled by them or their end users.
Attendants—Attendants are typically MeetingPlace help desk staff who
support all end users and contacts. Attendants can view all meetings that
have been scheduled on MeetingPlace and can use the In Session tab to
monitor or end meetings that are currently taking place. Attendants may also
create/delete profiles, lock/unlock profiles, run reports, monitor capacity
management, and view alarms if a system manager has given them these
privileges. Attendants are typically the “zero out” position that users connect
to when they need help during a meeting.
support all end users and contacts. Attendants can view all meetings that
have been scheduled on MeetingPlace and can use the In Session tab to
monitor or end meetings that are currently taking place. Attendants may also
create/delete profiles, lock/unlock profiles, run reports, monitor capacity
management, and view alarms if a system manager has given them these
privileges. Attendants are typically the “zero out” position that users connect
to when they need help during a meeting.
System Managers—The system manager sets up and maintains
MeetingPlace. As system manager, you need access to all of the information
in the MeetingPlace database, including system configuration information
and information about the user community.
MeetingPlace. As system manager, you need access to all of the information
in the MeetingPlace database, including system configuration information
and information about the user community.
Departmental Support Contacts
You assign a contact to each MeetingPlace profile. A contact is a
departmental support person or administrator who can act on behalf of the
profile user.
departmental support person or administrator who can act on behalf of the
profile user.
With each user profile, you must specify the MeetingPlace user ID of the
contact. Typically, user profiles inherit their contacts from their user group.
contact. Typically, user profiles inherit their contacts from their user group.
Note: The MeetingPlace system may be configured to allow
users to reach assistance prior to entering a meeting if they do
not enter a number at the first voice prompt or if they attempt to
access an inactive profile. For more information on reaching
assistance, see Chapter 7.
users to reach assistance prior to entering a meeting if they do
not enter a number at the first voice prompt or if they attempt to
access an inactive profile. For more information on reaching
assistance, see Chapter 7.
Time Zones
Each profile has a time zone setting. The time zone should be set to reflect
the location of the office where the user does business. For all meetings the
user schedules or is invited to, MeetingPlace accepts and reports start times
in that user’s time zone.
the location of the office where the user does business. For all meetings the
user schedules or is invited to, MeetingPlace accepts and reports start times
in that user’s time zone.