Cisco Cisco Unified MeetingPlace 6.0 Anleitung Für Quick Setup
Troubleshooting Cisco Unified MeetingPlace Web Conferencing
How to Resolve Problems When Joining a Meeting
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Note
When you restart the Web Server, all manual changes made to the registry are lost.
Note
Running some services, such as MPAgent, can use as much as 90 percent of your CPU. Fortunately,
these services run at a low priority so the CPU spikes do not impact important system functions.
these services run at a low priority so the CPU spikes do not impact important system functions.
Related Topics
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in the
module
Cannot Join Due to Session Problems
Error Message Session is stale.
Explanation
You signed in to Cisco Unified MeetingPlace from a different location than the one you
originally used and the system disconnected your first browser connection. If you then go back to
the first browser, you will receive a “stale session” notification.
the first browser, you will receive a “stale session” notification.
Explanation
You signed in to Web Conferencing, but did not participate in the session for over an
hour. The system disconnected you to free some room for new users and informs you that your
session is stale.
session is stale.
Recommended Action
Web Conferencing keeps session information about each user who connects to
the home page to find, schedule, or update a meeting or configure account settings. The session
information is kept for a minimum of one hour from the your last session up to a maximum of
24 hours. Close the connection with the stale session and try to connect again.
information is kept for a minimum of one hour from the your last session up to a maximum of
24 hours. Close the connection with the stale session and try to connect again.
Error Message Your session has expired. You will need to log in again.
Explanation
It is possible that you have Content Advisor enabled on your browser.
Cisco Unified MeetingPlace Web Conferencing does not support Content Advisor. If Content
Advisor is enabled, the following scenario will occur:
Advisor is enabled, the following scenario will occur:
1.
User tries to access Web Conferencing and a Content Advisor window displays.
2.
User clicks Always Allow This Web Site to Be Viewed.
3.
User then signs in and clicks Remember Me.
4.
When the user clicks an option tab, such as Schedule Meeting, Attend Meeting and so on, the user
receives an error message.
receives an error message.
Recommended Action
Complete the following.
Step 1
Verify that Content Advisor is disabled:
a.
Open your browser.
b.
Go to Tools > Internet Options > Content > Content Advisor.
c.
Disable Content Advisor.