Cisco Cisco WebEx Event Center WBS29.13
Recording and Playback FAQs
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WebEx Event Center Release Notes and FAQs
Q. Which centers can use network-based recording?
A. WebEx Meeting Center, Event Center, Sales Center, Support Center, and Training Center.
Q. Which operating systems are supported for a host using network-based recording?
Q. Which operating systems are supported for a host using network-based recording?
A. A host using network-based recording can use the Windows, Mac, Linux, and Solaris operating systems.
Q. Do I need any additional hardware to use network-based recording for my meetings?
Q. Do I need any additional hardware to use network-based recording for my meetings?
A. No, you can simply get it enabled on your site. In the Meeting Manager you can record all your meeting
actions, including the teleconference.
Q. What is the typical size of a one-hour recording?
Q. What is the typical size of a one-hour recording?
A. The size will vary depending on the action during the meeting. Typically, a meeting that does not
contain video usage ranges from 15 to 40 MB. A meeting with video usage can range in the 250MB size.
Q. How long until my recordings are available for viewing or distribution?
Q. How long until my recordings are available for viewing or distribution?
A. Usually, recordings are available between 30 minutes and up to 24 hours after the end of your
meeting.
Q. Where can I find my recordings?
Q. Where can I find my recordings?
A. Your recordings are posted to the My Files section of My WebEx, in the My Recordings tab.
Q. How do I get the WebEx Network Recording Player?
Q. How do I get the WebEx Network Recording Player?
A. You can download the WebEx Network Recording Player by going to Support > Downloads >
Recording and Playback.
Q. How do I publish my recording to my attendees?
Q. How do I publish my recording to my attendees?
A. Once your recordings are posted to the My Files section in
My WebEx, a streaming URL is generated that can be sent via email, posted to your WebEx service Web
site, or posted to any other Web site.
Q. Does network-based recording capture all the content of the meeting?
Q. Does network-based recording capture all the content of the meeting?
A. It records the full attendee-view of the meeting, so it captures the following:
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All public chat
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All data including annotations, polls results that are shared, and notes (requires publishing)
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Presenter video (requires at least one attendee present in the meeting)
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WebEx Audio (VoIP and telephony) and third-party audio
It does not capture the following:
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All private chat to the host
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Poll results not shared by the host
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Breakout sessions (Training Center), Media Viewer (Event Center), Closed Captioning (Meeting
Center), and Practice Rooms (Event Center) panels are not recorded or played back
•
When recording multi-point video, only the presenter’s video is recorded and played back