Cisco Cisco Finesse 8.5(3) Informationshandbuch
Product End-of-Life Notice
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the
Cisco Finesse 9.1
Cisco Finesse 9.1
EOL9673
Cisco announces the end-of-sale and end-of-life dates for the Cisco Finesse 9.1.
The last day to order the affected product(s) is October 16, 2014. Customers with
active service contracts will continue to receive support from the Cisco Technical
Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes
the end-of-life milestones, definitions, and dates for the affected product(s).Table 2
lists the product part numbers affected by this announcement. For customers with
active and paid service and support contracts, support will be available under the
terms and conditions of customers' service contract.
The last day to order the affected product(s) is October 16, 2014. Customers with
active service contracts will continue to receive support from the Cisco Technical
Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes
the end-of-life milestones, definitions, and dates for the affected product(s).Table 2
lists the product part numbers affected by this announcement. For customers with
active and paid service and support contracts, support will be available under the
terms and conditions of customers' service contract.
Table 1.
End-of-Life Milestones and Dates for the Cisco Finesse 9.1
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
distributed to the general public.
April 17, 2014
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms.
The product is no longer for sale after this date.
The product is no longer for sale after this date.
October 16, 2014
Last Ship Date:
App. SW
App. SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
January 14, 2015
End of SW Maintenance
Releases Date:
App. SW
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
October 16, 2015
End of New Service
Attachment Date:
App. SW
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support contract, this
is the last date to order a new service-and-support contract or add the equipment
and/or software to an existing service-and-support contract.
is the last date to order a new service-and-support contract or add the equipment
and/or software to an existing service-and-support contract.
October 16, 2015
End of Service Contract
Renewal Date:
App. SW
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
January 11, 2017
Last Date of Support:
App. SW
App. SW
The last date to receive applicable service and support for the product as entitled by
active service contracts or by warranty terms and conditions. After this date, all support
services for the product are unavailable, and the product becomes obsolete.
active service contracts or by warranty terms and conditions. After this date, all support
services for the product are unavailable, and the product becomes obsolete.
October 31, 2017
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software
Table 2.
Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
CCEH-FINESSE90-K9
Cisco Finesse 9.x Media for CCE
Product Migration Options
There is no replacement available for the Cisco Finesse 9.1 at this time.
Customers are encouraged to migrate to Cisco Finesse 10.x. Information about this product can be found at: