Cisco Cisco Finesse 8.5(3) Fehlerbehebungsanleitung

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Contents
Introduction
Prerequisites
Requirements
Components Used
Problem: SANs issue with a Third Party Signed Certificate in Finesse
Solution
Introduction
This document describes the problem where application server certificate fails to load with the
error message "CSR SAN and Certificate SAN does not match".
Contributed by Anuj Bhatia, Cisco TAC Engineer.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics
Certificate Signed Request (CSR) generation process on Voice Operating System (VOS)
platform
Process to upload Certificate Authority (CA) signed certificate on VOS platform
Components Used
The information in this document is based on the Cisco Finesse 11.0(1) and above.
The information in this document was created from the devices in a specific lab environment. All of
the devices used in this document started with a cleared (default) configuration. If your network is
live, make sure that you understand the potential impact of any command.
Problem: SANs issue with a Third Party Signed Certificate in
Finesse
For the server to use CA signed certificates first step is to generate a CSR. It is created from the
Generate CSR page where by default Subject Alternate Names (SANs) field is populated with the
domain name of the server.