Cisco Headend System Release 2.7
Chapter 2 DNCS Pre-Upgrade Procedures
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4019475 Rev D
Removing the signonCount Utility from System Memory
1 Type signonCount uninstall and press Enter.
Note: The utility is not permanently uninstalled; it is placed back into system
memory the next time you run the signonCount utility.
memory the next time you run the signonCount utility.
2 Type ps -ef | grep signonCount and then press Enter. A list of DNCS processes
and process IDs display on the screen.
3 Type kill -9 <processid> and then press Enter for each process ID displayed in
step 2.
4 Type ps -ef | grep signonCount and then press Enter to ensure all the processes
are terminated.
5 Repeat steps 3 and 4 for any process that continues to display active. The system
should only display the grep process.
Terminating the cmd2000 Utility
Complete the following steps to determine if any cmd2000 processes are running
and then to terminate them, if necessary.
1 If necessary, open an xterm window on the DNCS.
2 Type ps -ef | grep cmd2000 and press Enter. The system displays a list of
and then to terminate them, if necessary.
1 If necessary, open an xterm window on the DNCS.
2 Type ps -ef | grep cmd2000 and press Enter. The system displays a list of
cmd2000 processes.
3 Do the results from step 2 show any active cmd2000 processes?
If yes, choose one of the following options:
–
–
If you have a SA Application Server, type kill -9 <processID> and then
press Enter for any cmd2000 processes that may be running.
press Enter for any cmd2000 processes that may be running.
–
If you have an Aptiv Application Server, type
/pdt/bin/StopCmd2000Logging and then press Enter.
/pdt/bin/StopCmd2000Logging and then press Enter.
If no, go to Back Up and Delete the copyControlParams File (on page 53).
4 Type ps -ef | grep cmd2000 again and then press Enter to confirm that all
cmd2000 processes are stopped.
5 Do the results from step 4 show that there are cmd2000 processes that are still
running?
If yes, type kill -9 <processID> and then press Enter for any cmd2000
processes that may be running; then, repeat steps 4 and 5.
processes that may be running; then, repeat steps 4 and 5.
If no, go to Back Up and Delete the copyControlParams File (on page 53).