Cisco Cisco Agent Desktop 9.0 Technische Referenzen

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Obtaining Current Documentation
31-Mar-06
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www.cisco.com/en/US/partner/ordering/index.shtml
Nonregistered Cisco.com users can order documentation through a local 
account representative by calling Cisco Systems Corporate Headquarters 
(California, USA) at 408 526-7208 or, elsewhere in North America, by calling 
800 553-NETS (6387). 
Documentation Feedback
You can submit comments electronically on Cisco.com. On the Cisco Documentation 
home page, click Feedback at the top of the page.
You can send your comments in e-mail to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front 
cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service 
contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour, 
award-winning technical support services, online and over the phone. Cisco.com 
features the Cisco TAC website as an online starting point for technical assistance.
Cisco TAC Website
www.cisco.com/tac
) provides online documents and tools 
for troubleshooting and resolving technical issues with Cisco products and 
technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.
Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and 
password. If you have a valid service contract but do not have a login ID or password, 
register at this URL:
http://tools.cisco.com/RPF/register/register.do
Opening a TAC Case
www.cisco.com/tac/caseopen
) is the fastest way 
to open P3 and P4 cases. (Your network is minimally impaired or you require product 
information). After you describe your situation, the TAC Case Open Tool