Cisco Cisco Agent Desktop 9.0 Installationsanleitung
August 4, 2014
163
Removal
Removing CAD 9.0
It is recommended that you remove CAD applications in this order:
1. Supervisor Desktop or Agent Desktop
2. Desktop Administrator
3. CAD base services
To remove a CAD application:
1. Open the Add or Remove Programs control panel.
2. Select the application you wish to remove and click Remove. The application
is removed.
NOTE: During the uninstallation process, the Microsoft installer might
display a message telling you that you should shut down an
application that is running. You can shut down the specified
application, or ignore the message and continue with the
uninstallation.
display a message telling you that you should shut down an
application that is running. You can shut down the specified
application, or ignore the message and continue with the
uninstallation.
Removing MRs, ESs, and ETs
If there are maintenance releases (MRs), engineering specials (ESs), and/or
engineering tests (ETs) installed on top of the base release, the base release cannot
be removed. You must remove the ET first, followed by the MRs and ESs.
engineering tests (ETs) installed on top of the base release, the base release cannot
be removed. You must remove the ET first, followed by the MRs and ESs.
To prevent CAD from being uninstalled in the wrong order, once the ET has been
removed, the Remove buttons on all but the most recent ES or MR are disabled. As
each MR and ES is removed, the Remove button on the next one eligible to be
uninstalled is enabled.
removed, the Remove buttons on all but the most recent ES or MR are disabled. As
each MR and ES is removed, the Remove button on the next one eligible to be
uninstalled is enabled.
This process continues until the base release is able to be removed.