Cisco Cisco Agent Desktop 9.0 Installationsanleitung

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Cisco CAD Installation Guide
42
August 4, 2014
Modifying the Database Size Limit
When the CAD base services are installed on the server, the maximum database size 
for CAD is limited to 2GB. However, you can modify the database size as needed. 
To modify the database size limit:
1. Choose Start > All Programs > Microsoft SQL Server 2008 > SQL Server 
Management Studio Express. The Microsoft SQL Server Management Studio 
Express window appears.
2. Click New Query and select the CAD SQL named instance from the drop-down 
list to connect to the CAD SQL named instance.
3. In the query pane, enter the following SQL statements and click Execute. In 
this sample, the database size is reset to 1000 GB.
use master
alter database fcrassvr 
modify FILE (NAME=FCRasSvr_Data,MAXSIZE=1000GB)
4. After executing the SQL statement, close the SQL Server Management Studio 
Express window.
Installing and Configuring SQL Server 2008 R2
Before proceeding with the SQL Server 2008 R2 installation, you must create the user 
account detailed in 
. For CAD 
to function properly, the Recording and Statistics service must connect to both the 
Admin Workstation database as well as its own local database. If you are using NT 
(Windows) Authentication to connect to both databases, the same user must be used 
for authentication. If this user is different than the local user that is currently logged 
in, you must first create this user with local administrator privileges in Windows 
Computer Management before you install SQL Server. 
You must use this account to install SQL Server 2008 R2 and CAD base services. 
Later, you must specify this user in step
 of the procedure below. 
If there are any firewalls running (for example, the default Windows Firewall), make 
sure that the firewall includes an exception for SQL Server. If there is no exception and 
a firewall is enabled, the Recording & Statistics service will not work.
Also, verify you have an active internet connection.
The following settings must be configured during the SQL Server 2008 R2 installation 
for CAD to function properly. Navigate between nodes using the Next and Back 
buttons.